Qualtrics

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About

Qualtrics is an experience-management platform that combines experience data with human context to inform decisions and outcomes. Its Surveys free account supports one user, three active surveys, 30 questions per survey and 500 total responses. The free tier includes skip, display and branch logic, and requires no credit card. Strategic Research costs $420 per month, billed annually, and includes 1,000 responses shared across users, unlimited users and surveys, and 23 question types. A 30-day Strategic Research trial provides access to most premium features, with restrictions; without an upgrade, it reverts to the free account. Paid plans include more than 20 guided research solutions and advanced analysis such as crosstabs, statistical tools and generative-AI video summaries. Surveys support more than 70 languages, and dashboards support 24. Data exports include CSV, TSV, Excel and SPSS, among other formats. Qualtrics also offers simulation, prediction and trusted-outcome actions. The company says enterprises, governments and healthcare organizations use its services for sensitive programs.

Who it is for

Qualtrics suits individuals and small teams that need surveys with branching logic, and organizations that require larger response volumes or advanced analysis. Its described customer base includes enterprises, governments and healthcare organizations handling sensitive programs.

What is good

  • Free Surveys account includes 500 responses
  • Strategic Research supports unlimited users and surveys
  • Surveys support more than 70 languages
  • Exports include CSV, TSV, Excel and SPSS
  • Paid plans include guided research solutions

What to know first

  • Free account is limited to one user
  • Free account allows three active surveys
  • Strategic Research costs $420 per month, billed annually
  • Dashboards support 24 languages

Verdict

Qualtrics offers a bounded free survey tier and a paid research plan with larger team and survey allowances. Teams should account for the annual billing term and response limits when selecting a plan.

Compared on web analytics tools

Free plan
Yesqualtrics.com
Paid from
$420/moqualtrics.com
API access
Yesqualtrics.com

Facts

Responses included
500qualtrics.com · 20 Sept 2026
Questions per survey
30qualtrics.com · 20 Sept 2026
Logic branching
Yesqualtrics.com · 20 Sept 2026
Custom branding
Yesqualtrics.com · 20 Sept 2026
Response analytics
Yesqualtrics.com · 20 Sept 2026
Respondent panel
Yesqualtrics.com · 20 Sept 2026
XM platform
XM Data & AI combines experience data with human context to support decisions and outcomes.qualtrics.com · 27 Sept 2026
Company experience
Qualtrics says it has 25 years of experience-data expertise.qualtrics.com · 27 Sept 2026
Customer segments
Enterprises, governments, and healthcare organizations use Qualtrics for sensitive programs.qualtrics.com · 27 Sept 2026
Free tier
A free Qualtrics Surveys account is available with no credit card required.qualtrics.com · 27 Sept 2026
Free limits
The free account includes one user, 3 active surveys, 30 questions per survey, and 500 responses.qualtrics.com · 27 Sept 2026
Free logic
The free account includes skip, display, and branch logic.qualtrics.com · 27 Sept 2026
Trial duration
The Strategic Research trial lasts 30 days.qualtrics.com · 27 Sept 2026
Trial downgrade
Without an upgrade, the trial automatically downgrades to the free account after 30 days.qualtrics.com · 27 Sept 2026
Trial access
The trial provides access to most premium features but has certain restrictions.qualtrics.com · 27 Sept 2026
Team access
The small-business Strategic Research plan supports unlimited users, surveys, and questions per survey.qualtrics.com · 27 Sept 2026
Response sharing
The online Strategic Research plan includes 1,000 responses shared across all users.qualtrics.com · 27 Sept 2026
Enterprise responses
The enterprise plan includes 5,000 or more responses.qualtrics.com · 27 Sept 2026
Survey languages
Surveys support more than 70 languages, while dashboards support 24.qualtrics.com · 27 Sept 2026
Question types
Paid Strategic Research plans include 23 question types, including video and audio responses.qualtrics.com · 27 Sept 2026
Research solutions
Paid plans include more than 20 pre-built, guided solutions.qualtrics.com · 27 Sept 2026
Analysis features
Advanced analysis includes generative-AI video summaries, crosstabs, and statistical tools.qualtrics.com · 27 Sept 2026
Data exports
Data can be exported in CSV, TSV, Excel, SPSS, and other formats.qualtrics.com · 27 Sept 2026
Notable capabilities
Qualtrics offers simulation, prediction, and trusted-outcome actions.qualtrics.com · 27 Sept 2026

Company

Founded
2002qualtrics.com · 23 Sept 2026
Headquarters
Provo, Utah and Seattle, Washington, USAqualtrics.com · 23 Sept 2026

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