Communication·Standings
Email Collaboration Software
Email collaboration tools give teams a shared place to receive, assign, draft, and approve messages; the choice turns on inbox channels and the email providers you need.
Use this board to compare free plans, paid starting prices, automation rules, and support for web, mobile, desktop, or an API. The marks show a public API, open-source code, and a free tier.
- 35 platforms
- 8 with a public API on this page
- 13 with a free tier
- Checked 10 Oct 2026
- 1 F
Frontfront.com - 2 HS
Help Scouthelpscout.com - 3 S
SupportBeesupportbee.comA web-based shared inbox includes a help center and ticket automation, with an API available.
- 4 S
Serifserif.aiAn AI email assistant handles routine shared-address mail, with team review for sensitive messages.
- 5 C
Coherencegetcoherence.ioA team inbox combines customer messages, internal notes, and CRM context for shared work.
- 6 S
Spikespikenow.comAn email app for mobile, desktop, and web combines up to three accounts in one inbox.
- 7 H
Hiverhiverhq.comA shared inbox with service targets, ticket automation, and a help center; free plan available.
- 8 HC
HubSpot CRMhubspot.comA CRM for tracking customer relationships has a free tier and Android and iOS apps.
- 9 D
Dragdragapp.comA shared Gmail workspace with boards and AI tools; annual plans start at $12 per user monthly.
- 10 ZTZoho TeamInboxzoho.com
A shared inbox connects email and social messaging, with thread assignment, comments, and shared drafts.
- 11 P
Pipedrivepipedrive.comSales software for web and phones connects through an API and extensions; a free trial is available.
- 12 G
Gmeliusgmelius.comGmelius is a Gmail-native platform for building and running AI agents that handle defined team jobs across connected tools.
- 13 YYorletyorlet.com
Yorlet describes itself as an operating system for modern lettings connecting leasing, billing, payments, owner accounting, maintenance, compliance, risk and…
- 14 M
Maxdeskmaxdesk.aiA web help desk that turns support email into assigned tickets; free plan, then $20 monthly.
- 15 L
Litmuslitmus.comEmail marketing software runs on the web and offers an API and browser extension.
- 16 H
Helpwisehelpwise.ioA mobile and web inbox that gathers customer queries from multiple channels; from $12 per user monthly annually.
- 17 SShareboxgetsharebox.io
Sharebox turns Google Groups into shared inboxes teams manage inside Gmail.
- 18 SIShared Inbox by Canaryshared-inbox.ai
A team email inbox offers assignments, AI routing, document-based replies, and follow-ups.
- 19 ZZapMailgetzapmail.com
A web service for team email addresses and shared inboxes, with a 14-day trial and paid plans.
- 20 EEmailgisticsemailgistics.com
A Microsoft 365 Outlook tool for assigning mail, automating work, and tracking service targets; 14-day trial.
- 21 SShareMailsharemail.app
A Gmail-based shared inbox offers private team comments, assigned conversations, locked drafts, and rules.
- 22 HLHubSpot Live Chathubspot.com
Free website and Facebook Messenger chat with human handoff and workflow actions.
- 23 SFSpark for Teamssparkmailapp.com
An email app for Android, iOS, Mac, and Windows supports assignment, shared drafts, and approvals.
- 24 TETeam Engineteamengine.io
A workforce platform combines recruiting, employee messaging, surveys, and HR and payroll integrations.
- 25 MIMailbutler Inbox Collaborationmailbutler.io
An email collaboration tool with assignment, a free plan, and paid options from $9 per user monthly.
Places #1, #2, #3, #4, #5 on this board are open to sponsors. Take #1 · Other ways to advertise
How to choose
Which inbox channels does your team need?
Choose a tool that covers the inbox channels your team handles and runs on the platforms staff use. Web access is common, while Android, iOS, Windows, and macOS support varies.
Check whether an API is available if messages must connect with another system.
Which email providers should it connect to?
Confirm that the service supports your email providers before moving shared mail. Provider support is a comparison point on this board, but the available choices differ by tool.
How should the team share email work?
Compare email assignment, shared drafts, and email approvals. These features determine how work moves between teammates before a message is sent.
Automation rules can handle repeatable routing or actions, so check the rules offered for your workflow.
What will it cost to start?
Check for a free plan, a free trial, and the paid starting price. For example, Astreo Team Inbox starts at €12 per user each month with a 14-day trial, while Hiver has a free plan and paid plans from $25 per user each month on annual billing.
Prices and trial terms vary: Drag starts at $12 per user each month on annual billing with a 7-day trial, and Consolidate starts at €24 per user each month on annual billing.
Do you need an open-source tool or public API?
Use the board marks to check for a public API and open-source code. An API can connect the inbox with other software; open-source code can be inspected or changed, subject to its licence.
Questions
What is email collaboration software?
It gives a team a shared inbox for receiving, assigning, drafting, approving, and automating email work.
Which platforms support email collaboration tools?
The board covers web, Android, iOS, Windows, macOS, and API access. Support varies by product.
Do email collaboration tools offer free plans?
Yes. The board marks free plans and also shows products that offer a free trial instead.
What should I compare before choosing a shared inbox?
Compare inbox channels, email providers, assignment, shared drafts, approvals, automation rules, platform support, API access, and price.
Are any email collaboration tools open source?
Open-source availability is marked for comparison on the board.
Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure