Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
3free plans on this page
$0.20/molowest paid tier
5 Oct 2026last checked
Help desk software, one module each. A lit port is something its maker publishes; 24 of the 25 on this page have a public API.
- 51 Sympoq API yesOSS not on recordFREE yesDOCS 7.2€49/mo
- 52 Enchant API yesOSS not on recordFREE not on recordDOCS 7.1
- 53 Qisutu API yesOSS not on recordFREE not on recordDOCS 7.1
- 54 Andrea Helpdesk API yesOSS not on recordFREE yesDOCS 7.1Free
- 55 SupportBee API yesOSS not on recordFREE not on recordDOCS 7.0$17/mo
- 56 Richpanel API yesOSS not on recordFREE not on recordDOCS 7.0$0.20/mo
- 57 Supportbench API yesOSS not on recordFREE not on recordDOCS 7.0$32/mo
- 58 Support Genix API yesOSS not on recordFREE not on recordDOCS 7.0$4.92/mo
- 59 Trakdesk API yesOSS not on recordFREE not on recordDOCS 7.0$9.99/mo
- 60 Helpy API yesOSS not on recordFREE not on recordDOCS 7.0
- 61 Sugester API yesOSS not on recordFREE yesDOCS 7.0$12/mo
- 62 Intercom API not on recordOSS not on recordFREE not on recordDOCS 6.9$19/mo
- 63 Kapture CX API yesOSS not on recordFREE not on recordDOCS 6.9
- 64 UseResponse API yesOSS not on recordFREE not on recordDOCS 6.9$49/mo
- 65 Plain API yesOSS not on recordFREE not on recordDOCS 6.9$35/mo
- 66 Helprace API yesOSS not on recordFREE not on recordDOCS 6.9$18/mo
- 67 Desk Manager API yesOSS not on recordFREE not on recordDOCS 6.8
- 68 osTicket API yesOSS not on recordFREE not on recordDOCS 6.8
- 69 SupportCandy API yesOSS not on recordFREE not on recordDOCS 6.7$6.58/mo
- 70 KronoDesk API yesOSS not on recordFREE not on recordDOCS 6.7$195.76/mo
- 71 Escalated API yesOSS not on recordFREE not on recordDOCS 6.6
- 72 Fluent Support API yesOSS not on recordFREE not on recordDOCS 6.6
- 73 UserEcho API yesOSS not on recordFREE not on recordDOCS 6.6$19/mo
- 74 DoneDone API yesOSS not on recordFREE not on recordDOCS 6.5$45/mo
- 75 Go Help Desk API yesOSS not on recordFREE not on recordDOCS 6.4
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 51 | Sympoq | 7.2 | Free plan | €49/mo | Yes | — | Yes | Yes |
| 52 | Enchant | 7.1 | No | — | No | — | Yes | Yes |
| 53 | Qisutu | 7.1 | No | — | — | — | Yes | Yes |
| 54 | Andrea Helpdesk | 7.1 | Free plan | Free | Yes | — | Yes | Yes |
| 55 | SupportBee | 7.0 | No | $17/mo | No | $17/user/mo | Yes | — |
| 56 | Richpanel | 7.0 | No | $0.20/mo | No | $99/user/mo | Yes | Yes |
| 57 | Supportbench | 7.0 | No | $32/mo | No | $32/user/mo | Yes | Yes |
| 58 | Support Genix | 7.0 | No | $4.92/mo | Yes | — | — | — |
| 59 | Trakdesk | 7.0 | No | $9.99/mo | Yes | $9.99/user/mo | Yes | Yes |
| 60 | Helpy | 7.0 | No | — | — | — | Yes | Yes |
| 61 | Sugester | 7.0 | Free plan | $12/mo | Yes | $12/user/mo | — | — |
| 62 | Intercom | 6.9 | No | $19/mo | No | $29/user/mo | Yes | Yes |
| 63 | Kapture CX | 6.9 | No | — | No | — | Yes | Yes |
| 64 | UseResponse | 6.9 | No | $49/mo | No | — | Yes | Yes |
| 65 | Plain | 6.9 | No | $35/mo | No | $35/user/mo | Yes | Yes |
| 66 | Helprace | 6.9 | No | $18/mo | No | — | Yes | Yes |
| 67 | Desk Manager | 6.8 | No | — | — | — | Yes | Yes |
| 68 | osTicket | 6.8 | No | — | Yes | — | — | Yes |
| 69 | SupportCandy | 6.7 | No | $6.58/mo | Yes | — | Yes | Yes |
| 70 | KronoDesk | 6.7 | No | $195.76/mo | No | — | — | Yes |
| 71 | Escalated | 6.6 | No | — | Yes | — | — | Yes |
| 72 | Fluent Support | 6.6 | No | — | Yes | — | Yes | — |
| 73 | UserEcho | 6.6 | No | $19/mo | Yes | — | Yes | — |
| 74 | DoneDone | 6.5 | No | $45/mo | No | — | — | — |
| 75 | Go Help Desk | 6.4 | No | — | — | — | — | Yes |
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