Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
3free plans on this page
$8/molowest paid tier
5 Oct 2026last checked
Help desk software, one module each. A lit port is something its maker publishes; 8 of the 25 on this page have a public API.
- 76 Ticksy API yesOSS not on recordFREE not on recordDOCS 6.4$9/mo
- 77 SmartDesk API yesOSS not on recordFREE not on recordDOCS 6.4
- 78 HESK API not on recordOSS not on recordFREE yesDOCS 6.3Free
- 79 UserDeck API yesOSS not on recordFREE not on recordDOCS 6.3$10/mo
- 80 Cayzu API yesOSS not on recordFREE not on recordDOCS 6.3
- 81 ServiceTonic API yesOSS not on recordFREE not on recordDOCS 6.2
- 82 Tender Support API yesOSS not on recordFREE not on recordDOCS 6.2$49/mo
- 83 HelpDeskZ API yesOSS not on recordFREE not on recordDOCS 6.2
- 84 OpenSupports API yesOSS not on recordFREE not on recordDOCS 6.1
- 85 Re:amaze API not on recordOSS not on recordFREE not on recordDOCS 5.8$29/mo
- 86 Gist API not on recordOSS not on recordFREE yesDOCS 5.8Free
- 87 Whelp API not on recordOSS not on recordFREE yesDOCS 5.8$29/mo
- 88 Sprinklr Service API not on recordOSS not on recordFREE not on recordDOCS 5.7
- 89 HelpCrunch API not on recordOSS not on recordFREE not on recordDOCS 5.5
- 90 Pega CRM API not on recordOSS not on recordFREE not on recordDOCS 5.5
- 91 Trengo API not on recordOSS not on recordFREE not on recordDOCS 5.3€299/mo
- 92 Oracle Fusion Cloud Marketing API not on recordOSS not on recordFREE not on recordDOCS 5.3
- 93 Agentforce Contact Center API not on recordOSS not on recordFREE not on recordDOCS 5.2$50/mo
- 94 Kapture CRM API not on recordOSS not on recordFREE not on recordDOCS 5.2
- 95 Zendesk Contact Center API not on recordOSS not on recordFREE not on recordDOCS 5.2$33/mo
- 96 DevRev API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 97 LibreDesk API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 98 Oracle Service API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 99 Vision Helpdesk API not on recordOSS not on recordFREE not on recordDOCS 5.1$8/mo
- 100 SupportPal API not on recordOSS not on recordFREE not on recordDOCS 4.9
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 76 | Ticksy | 6.4 | No | $9/mo | No | — | — | — |
| 77 | SmartDesk | 6.4 | No | — | No | — | Yes | Yes |
| 78 | HESK | 6.3 | Free plan | — | Yes | — | — | — |
| 79 | UserDeck | 6.3 | No | $10/mo | No | — | Yes | — |
| 80 | Cayzu | 6.3 | No | — | No | — | Yes | Yes |
| 81 | ServiceTonic | 6.2 | No | — | No | — | — | Yes |
| 82 | Tender Support | 6.2 | No | $49/mo | No | — | Yes | — |
| 83 | HelpDeskZ | 6.2 | No | — | Yes | — | Yes | — |
| 84 | OpenSupports | 6.1 | No | — | Yes | — | — | — |
| 85 | Re:amaze | 5.8 | No | $29/mo | No | — | — | — |
| 86 | Gist | 5.8 | Free plan | Free | Yes | — | — | — |
| 87 | Whelp | 5.8 | Free plan | $29/mo | Yes | $29/user/mo | Yes | — |
| 88 | Sprinklr Service | 5.7 | No | — | No | — | Yes | — |
| 89 | HelpCrunch | 5.5 | No | — | No | — | — | — |
| 90 | Pega CRM | 5.5 | No | — | — | — | — | — |
| 91 | Trengo | 5.3 | No | €299/mo | No | — | Yes | — |
| 92 | Oracle Fusion Cloud Marketing | 5.3 | No | — | — | — | — | Yes |
| 93 | Agentforce Contact Center | 5.2 | No | $50/mo | No | $25/user/mo | Yes | Yes |
| 94 | Kapture CRM | 5.2 | No | — | No | — | Yes | Yes |
| 95 | Zendesk Contact Center | 5.2 | No | $33/mo | No | $55/user/mo | — | Yes |
| 96 | DevRev | 5.1 | No | — | Yes | — | Yes | Yes |
| 97 | LibreDesk | 5.1 | No | — | Yes | — | Yes | Yes |
| 98 | Oracle Service | 5.1 | No | — | — | — | — | Yes |
| 99 | Vision Helpdesk | 5.1 | No | $8/mo | No | — | Yes | Yes |
| 100 | SupportPal | 4.9 | No | — | No | — | — | Yes |
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