Comm100 Contact Center
APIyesOSS—FREE—DOCS5/5
CC7.6#11 of 126
outWeboutWindowsoutMac—LinuxoutAndroidoutiOS
Ranked in Call Center Software ·Free trial· paid from $27/mo
About
Comm100 Contact Center is ranked #11 of 126 in call center software on Inferse, made by Comm100 Contact Center (Vancouver, British Columbia, Canada). It runs on Android, API, iOS, macOS, Self-hosted, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $27/mo.
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Facts
- Product
- Comm100 describes itself as an AI-powered omnichannel customer service platform for companies needing reliable support technology.comm100.com · 28 Sept 2026
- Live Chat
- Live Chat provides customizable chat, visitor monitoring, chat routing, and reporting, with plan-dependent features.comm100.com · 28 Sept 2026
- Channels
- Ticketing & Messaging manages messages from 12 channels, including email, SMS, social networks, messaging apps, and Comm100 Anytime Chat.comm100.com · 28 Sept 2026
- AI
- Comm100’s AI Agent supports context-aware conversations, guided workflows, escalation, and learning from unanswered queries.comm100.com · 28 Sept 2026
- Integrations
- The integrations directory lists Salesforce, HubSpot, Shopify, Zendesk, Zapier, Google Analytics, WhatsApp, Telegram, and other integrations.comm100.com · 28 Sept 2026
- Salesforce integration
- The Salesforce integration can identify and display customer records in the agent console and create or update Salesforce objects manually or automatically.comm100.com · 28 Sept 2026
- Agent apps
- Agents can use Comm100 through a web app, Windows or Mac desktop app, and iPhone, iPad, or Android mobile apps.comm100.com · 28 Sept 2026
- Security
- Comm100 states that it holds SOC 2 Type II, ISO 27001, PCI DSS, and HIPAA certifications or compliance, and that data is encrypted in transit using TLS 1.2 or higher.comm100.com · 28 Sept 2026
- Deployment
- Comm100 offers full on-premises deployment of its platform, including AI Agent, Live Chat, Ticketing, Knowledge Base, and connected channels.comm100.com · 28 Sept 2026
- AI data protection
- Comm100 says AI customer data is isolated between accounts, encrypted in transit and at rest, and covered by the platform’s SOC 2 Type II and ISO 27001 controls.comm100.com · 28 Sept 2026
- Support
- Comm100 lists [email protected] as a support contact email.comm100.com · 28 Sept 2026
- Licensing
- Each agent using a Live Chat Startup, Live Chat Plus, or Live Chat Ultra plan requires a unique license.comm100.com · 28 Sept 2026
- Company
- Comm100 says it has pursued its customer service mission since 2009.comm100.com · 28 Sept 2026
Company
- Founded
- 2009comm100.com · 28 Sept 2026
- Headquarters
- Vancouver, British Columbia, Canadacomm100.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- comm100.com/company/about/· checked 28 Sept 2026
- comm100.com/pricing/· checked 28 Sept 2026
- comm100.com/integrations/· checked 28 Sept 2026
- comm100.com/integrations/salesforce/· checked 28 Sept 2026
- comm100.com/platform/app-download/· checked 28 Sept 2026
- comm100.com/trust-center/· checked 28 Sept 2026
- comm100.com/company/about/contact/· checked 28 Sept 2026
- comm100.com· checked 28 Sept 2026
- comm100.com/platform/voice/· checked 23 Sept 2026