Best Incident Management Software in 2026
Updated
Incident management tools help teams coordinate response, keep responders informed and carry lessons into follow-up. Compared on escalation policies, incident retention, mobile apps, audit logs, post-incident reviews and status pages, the entries cover several parts of that work. AlertOps, FireHydrant and incident.io are among the named options to weigh against your team’s response process. Check whether a free plan is available and compare paid-from pricing alongside the capabilities. The right fit depends on what you need to handle, from escalation and communication to preserving incident records and reviewing events afterward.
Incident Management Software, one module each.A lit port is something its maker publishes; 20 of 20 with a known API signal have a public API.
- 01 AlertOps API yesFREE yesDOCS 7.3$8/mo
- 02 CyberCPR API yesFREE yesDOCS 7.3Free
- 03 DFIRe API yesFREE yesDOCS 7.3Free
- 04 FireHydrant API yesFREE yesDOCS 7.3$25/mo
- 05 incident.io API yesFREE yesDOCS 7.3$15/mo
- 06 PagerDuty API yesFREE yesDOCS 7.3$233.33/mo
- 07 Request Tracker for Incident Response API yesFREE yesDOCS 7.3$450/mo
- 08 xMatters API yesFREE yesDOCS 7.3$15/mo
- 09 DFIR-IRIS API yesFREE yesDOCS 7.2Free
- 10 FIR (Fast Incident Response) API yesFREE yesDOCS 7.2Free
- 11 Mutualink LNK360 API yesDOCS 7.0
- 12 Palo Alto Networks Cortex Cloud API Security API yesDOCS 7.0
- 13 BlackBerry AtHoc API yesDOCS 6.9
- 14 All Quiet API yesFREE noDOCS 6.8$4.99/mo
- 15 Everbridge Crisis Management API yesDOCS 6.8
- 16 Veoci API yesDOCS 6.8
- 17 Xurrent IMR API yesFREE noDOCS 6.8$6/mo
- 18 AlertMedia Incident Management & Response API yesDOCS 6.7
- 19 Noggin Crisis & Incident Management API yesDOCS 6.7
- 20 Rootly API yesFREE noDOCS 6.7$20/mo
- 21 Grafana Cloud Application Observability FREE yesDOCS 6.0$0.03/mo
- 22 ITOC360 FREE yesDOCS 6.0$12/mo
- 23 Spectate FREE yesDOCS 6.0Free
- 24 RespondNow FREE yesDOCS 5.8Free
- 25 Incidental DOCS 5.5
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Escalation policies | Post-incident reviews |
|---|---|---|---|---|---|---|---|---|
| 1 | AlertOps | 7.3 | Free plan | $8/mo | Yes | 10 /user/mo | Yes | |
| 2 | CyberCPR | 7.3 | Free plan | Free | Yes | |||
| 3 | DFIRe | 7.3 | Free plan | Yes | ||||
| 4 | FireHydrant | 7.3 | Free plan | $25/mo | Yes | Yes | ||
| 5 | incident.io | 7.3 | Free plan | $15/mo | Yes | 15 /user/mo | Yes | |
| 6 | PagerDuty | 7.3 | Free plan | $233.33/mo | Yes | 21 /user/mo | Yes | |
| 7 | Request Tracker for Incident Response | 7.3 | Free plan | $450/mo | No | 15 /user/mo | Yes | |
| 8 | xMatters | 7.3 | Free plan | $15/mo | Yes | 15 /user/mo | Yes | |
| 9 | DFIR-IRIS | 7.2 | Free plan | Free | Yes | |||
| 10 | FIR (Fast Incident Response) | 7.2 | Free plan | Free | ||||
| 11 | Mutualink LNK360 | 7.0 | ||||||
| 12 | Palo Alto Networks Cortex Cloud API Security | 7.0 | Yes | |||||
| 13 | BlackBerry AtHoc | 6.9 | Yes | Yes | ||||
| 14 | All Quiet | 6.8 | No | $4.99/mo | No | 4.99 /user/mo | Yes | Yes |
| 15 | Everbridge Crisis Management | 6.8 | No | Yes | Yes | |||
| 16 | Veoci | 6.8 | Yes | Yes | ||||
| 17 | Xurrent IMR | 6.8 | No | $6/mo | No | 5 /user/mo | Yes | Yes |
| 18 | AlertMedia Incident Management & Response | 6.7 | No | Yes | Yes | |||
| 19 | Noggin Crisis & Incident Management | 6.7 | Yes | Yes | ||||
| 20 | Rootly | 6.7 | No | $20/mo | No | 20 /user/mo | Yes | |
| 21 | Grafana Cloud Application Observability | 6.0 | Free plan | $0.03/mo | Yes | |||
| 22 | ITOC360 | 6.0 | Free plan | $12/mo | Yes | 12 /user/mo | Yes | Yes |
| 23 | Spectate | 6.0 | Free plan | Yes | No | Yes | ||
| 24 | RespondNow | 5.8 | Free plan | Free | ||||
| 25 | Incidental | 5.5 |
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Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.