Best IT Knowledge Base Software in 2026
Updated
60 IT knowledge base software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
60ranked
0free plans on this page
3 Oct 2026last checked
| # | Platform | Score | Why | Free plan | Paid from | Internal employee portal | |
|---|---|---|---|---|---|---|---|
| 51 | EasyVista Service Manager | 5.0 | RecognisedAPIDocumented | No | — | — | View |
| 52 | Alemba Service Manager | 4.9 | RecognisedAPIDocumented | — | — | — | View |
| 53 |  NinjaOne | 4.9 | RecognisedAPIDocumented | No | — | — | View |
| 54 | HaloITSM | 4.8 | RecognisedAPIDocumented | No | — | — | View |
| 55 | Matrix42 Enterprise Service Management | 4.8 | RecognisedAPIDocumented | No | — | — | View |
| 56 |  OTRS | 4.8 | RecognisedAPIDocumented | No | — | — | View |
| 57 | TOPdesk | 4.8 | RecognisedAPIDocumented | No | — | — | View |
| 58 | Gfacility | 4.6 | RecognisedAPIDocumented | No | — | — | View |
| 59 |  Runbooks | 4.6 | RecognisedAPIDocumented | No | — | — | View |
| 60 |  SuperOps | 4.6 | RecognisedAPIDocumented | No | — | — | View |
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