Best IT Knowledge Base Software in 2026

Updated 3 October 2026

60 IT knowledge base software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.

60ranked

2free plans on this page

$1.25/molowest paid tier

3 Oct 2026last checked

#	Platform	Score	Why	From	Free plan	Paid from	Internal employee portal
26	SysAid	6.6	RecognisedAPIDocumented	$89/mo	No	—	—	View
27	Deskpro	6.5	RecognisedAPIDocumented	$39/mo	No	—	—	View
28	Tango	5.9	RecognisedAPIDocumented	$1.25/mo	Yes	15 /user/mo	—	View
29	HESK	5.8	RecognisedAPIDocumented	—	Yes	—	—	View
30	ITarian Remote Desktop	5.6	RecognisedAPIDocumented	—	Yes	—	—	View
31	ManageEngine ServiceDesk Plus	5.6	RecognisedAPIDocumented	$13/mo	Yes	—	—	View
32	Hornbill Service Manager	5.4	RecognisedAPIDocumented	—	Yes	—	—	View
33	Matrix42 FastViewer	5.4	RecognisedAPIDocumented	€45/mo	No	—	—	View
34	TeamDynamix DEX	5.4	RecognisedAPIDocumented	—	No	—	—	View
35	Tessio	5.4	RecognisedAPIDocumented	—	Yes	—	Yes	View
36	Zammad	5.4	RecognisedAPIDocumented	—	Yes	—	—	View
37	Znuny	5.4	RecognisedAPIDocumented	—	Yes	—	—	View
38	Runbook	5.3	RecognisedAPIDocumented	$40/mo	No	—	Yes	View
39	ConnectWise CPQ	5.2	RecognisedAPIDocumented	—	—	—	—	View
40	Helpjuice	5.2	RecognisedAPIDocumented	—	No	—	—	View
41	KnowledgeOwl	5.2	RecognisedAPIDocumented	$100/mo	No	—	—	View
42	Process Street	5.2	RecognisedAPIDocumented	—	No	—	—	View
43	Tettra	5.2	RecognisedAPIDocumented	$8/mo	No	8 /user/mo	—	View
44	Zendesk Guide	5.2	RecognisedAPIDocumented	$55/mo	No	—	—	View
45	Bloomfire	5.1	RecognisedAPIDocumented	—	No	—	—	View
46	Guru	5.1	RecognisedAPIDocumented	—	—	—	—	View
47	Mojo Helpdesk	5.1	RecognisedAPIDocumented	$14/mo	No	—	—	View
48	SupportPal	5.1	RecognisedAPIDocumented	—	No	—	—	View
49	Document360	5.0	RecognisedAPIDocumented	—	No	—	—	View
50	Docusnap	5.0	RecognisedAPIDocumented	€38.75/mo	No	—	—	View

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