Best Live Chat Software in 2026
Updated
In short: Chatwoot is ranked #1 of 94 as of 4 October 2026, ahead of Freshchat and Crisp. The best-ranked option with a free plan is Freshchat. The lowest first paid tier on this page is ProProfs Chat at $1.99/mo.
Live chat tools give teams ways to handle conversations with website visitors, with different options for live agents, bots, and channels. Compare Chatwoot, Freshchat, and Crisp on chat channels, live agent chat, and website chatbot capabilities; visitor tracking and listed integrations add other workflow considerations. Included agent seats can help you assess team capacity, while a free plan and paid-from pricing provide terms to compare. Use the ranking's order alongside the listed features to consider which services fit the conversations your team handles and how it supports visitors.
94 live chat software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Live chat software, one module each. A lit port is something its maker publishes; 4 of the 25 on this page have a public API.
- 01 Chatwoot API yesOSS yesFREE yesDOCS 9.6$19/mo
- 02 Freshchat API yesOSS not on recordFREE yesDOCS 8.9$19/mo
- 03 Crisp API yesOSS not on recordFREE yesDOCS 8.7$45/mo
- 04 Ada API yesOSS not on recordFREE not on recordDOCS 7.6
- 05 Zoho SalesIQ API not on recordOSS not on recordFREE yesDOCS 7.3Free
- 06 tawk.to API not on recordOSS not on recordFREE yesDOCS 7.3$29/mo
- 07 Brevo Conversations API not on recordOSS not on recordFREE yesDOCS 7.2$15/mo
- 08 JivoChat API not on recordOSS not on recordFREE yesDOCS 7.2$28/mo
- 09 Smartsupp API not on recordOSS not on recordFREE yesDOCS 7.2$16/mo
- 10 MyLiveChat API not on recordOSS not on recordFREE yesDOCS 7.1$15/mo
- 11 Chaport API not on recordOSS not on recordFREE yesDOCS 7.1Free
- 12 Intercom API not on recordOSS not on recordFREE not on recordDOCS 7.0$19/mo
- 13 Landbot API not on recordOSS not on recordFREE yesDOCS 6.8€32/mo
- 14 LiveChat API not on recordOSS not on recordFREE not on recordDOCS 6.7$19/mo
- 15 Yellow.ai API not on recordOSS not on recordFREE yesDOCS 6.7Free
- 16 Chatbase API not on recordOSS not on recordFREE yesDOCS 6.7$40/mo
- 17 ProProfs Chat API not on recordOSS not on recordFREE yesDOCS 6.7$1.99/mo
- 18 Comm100 Live Chat API not on recordOSS not on recordFREE not on recordDOCS 6.6$39/mo
- 19 Olark API not on recordOSS not on recordFREE not on recordDOCS 6.6$29/mo
- 20 Formilla API not on recordOSS not on recordFREE not on recordDOCS 6.6
- 21 Re:amaze API not on recordOSS not on recordFREE not on recordDOCS 6.5$29/mo
- 22 ChatBot API not on recordOSS not on recordFREE not on recordDOCS 6.5$19/mo
- 23 ChatBeacon API not on recordOSS not on recordFREE not on recordDOCS 6.4$33/mo
- 24 ThriveDesk API not on recordOSS not on recordFREE not on recordDOCS 6.4$29/mo
- 25 ReplyAgent API not on recordOSS not on recordFREE yesDOCS 6.4$19/mo
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which live chat software is ranked first on Inferse?
Chatwoot is ranked #1 of 94 with a score of 9.6. Freshchat is second and Crisp third.
How many of these have a free plan?
15 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, ProProfs Chat has the lowest first paid tier we found: $1.99/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it. Paid placements never change a rank.