Brevo Conversations

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Ranked in Email Marketing Software ·Free plan· paid from $15/mo

About

Brevo Conversations provides website chatbot and live-agent chat, with visitor tracking and omnichannel chat channels. It is available on web, iOS, and Android. The free plan is listed at 0.00 USD per free, with one user and no credit card or time limit. The Pro plan allows up to 10 users and adds a monthly charge of $15 per user. Brevo Conversations also lists email capabilities including a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. Those email functions are listed alongside the conversation features, so teams considering it can account for both chat and email requirements. The maker is based in Paris, France, and was founded in 2012. The pricing note describes the product as freemium, with a free plan and paid access from $15/user/mo. The listed free plan includes one agent seat; teams needing additional users should note the Pro plan’s per-user charge and limit of up to 10 users.

Who it is for

Brevo Conversations suits teams that need website chat, live agents, and visitor tracking across web and mobile platforms. The free plan is sized for one user; Pro is listed for teams of up to 10.

What is good

Includes chatbot and live-agent chat.
Tracks visitors.
Available on web, iOS, and Android.
Free plan has no time limit.

What to know first

Free plan includes one user.
Pro is limited to 10 users.
Pro adds $15 per month per user.

Verdict

Brevo Conversations combines visitor-facing chat with listed email tools and supports web and mobile access. The one-user free plan and per-user Pro charge are key sizing details.