Best Professional Services CRM Software in 2026
Updated
In short: Zoho CRM is ranked #1 of 31 as of 3 October 2026, ahead of Freshsales and The Agency CRM. The best-ranked option with a free plan is Freshsales. The lowest first paid tier on this page is AspirePro at $0.56/mo.
Professional services CRM software can bring lead capture, client communication, proposals, and project follow-through into one workflow. Compare lead capture and email sync alongside proposal management, project tracking, and workflow automation. A client portal may matter for how you work with customers, while free-plan availability and paid-from pricing help frame access and cost. The ranked order starts with The Agency CRM, Zoho CRM, and Freshsales, followed by EspoCRM and Bigin by Zoho CRM. Weigh these capabilities against how your team handles prospects and ongoing client work, rather than treating every feature as equally important.
31 professional services CRM software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
| # | Platform | Score | Why | From | Free plan | Paid from | Lead capture | |
|---|---|---|---|---|---|---|---|---|
| 1 | Zoho CRM | 7.4 | RecognisedAPIDocumented | $14/mo | Yes | 14 /user/mo | — | View |
| 2 | Freshsales | 7.3 | RecognisedAPIDocumented | $0.75/mo | Yes | 9 /user/mo | — | View |
| 3 | The Agency CRM | 7.2 | RecognisedAPIDocumented | $29/mo | Yes | — | Yes | View |
| 4 | AspirePro | 6.6 | RecognisedAPIDocumented | $0.56/mo | No | — | — | View |
| 5 | SuiteCRM | 6.6 | RecognisedAPIDocumented | — | Yes | — | — | View |
| 6 | BQE CORE | 6.5 | RecognisedAPIDocumented | — | — | — | — | View |
| 7 | EspoCRM | 6.5 | RecognisedAPIDocumented | — | Yes | — | — | View |
| 8 |  Odoo CRM | 6.4 | RecognisedAPIDocumented | Free | Yes | — | — | View |
| 9 |  Salesforce Sales Cloud | 5.9 | RecognisedAPIDocumented | $25/mo | Yes | 25 /user/mo | — | View |
| 10 | Bigin by Zoho CRM | 5.8 | RecognisedAPIDocumented | $0.58/mo | Yes | 7 /user/mo | — | View |
| 11 |  Magnetic | 5.8 | RecognisedAPIDocumented | £0.75/mo | Yes | — | Yes | View |
| 12 | Capsule CRM | 5.7 | RecognisedAPIDocumented | Free | Yes | — | — | View |
| 13 |  KudosCRM | 5.7 | RecognisedAPIDocumented | $9/mo | Yes | 9 /user/mo | — | View |
| 14 | Bitrix24 CRM | 5.6 | RecognisedAPIDocumented | $69/mo | Yes | — | — | View |
| 15 | Close | 5.3 | RecognisedAPIDocumented | $9/mo | No | 9 /user/mo | — | View |
| 16 |  Dubsado | 5.2 | RecognisedAPIDocumented | $27.92/mo | No | — | Yes | View |
| 17 |  Pipeline CRM | 5.2 | RecognisedAPIDocumented | $25/mo | No | 25 /user/mo | — | View |
| 18 | SugarCRM | 5.2 | RecognisedAPIDocumented | — | No | — | — | View |
| 19 | Clientjoy | 5.1 | RecognisedAPIDocumented | $44/mo | No | 44 /user/mo | — | View |
| 20 | Copper CRM | 5.1 | RecognisedAPIDocumented | $29/mo | No | 23 /user/mo | — | View |
| 21 | HoneyBook | 5.1 | RecognisedAPIDocumented | $29/mo | No | — | — | View |
| 22 | monday CRM | 5.1 | RecognisedAPIDocumented | $12/mo | No | 12 /user/mo | — | View |
| 23 | Pipedrive | 5.1 | RecognisedAPIDocumented | — | No | — | — | View |
| 24 |  Unanet CRM | 5.1 | RecognisedAPIDocumented | — | — | — | Yes | View |
| 25 |  Insightly CRM | 5.0 | RecognisedAPIDocumented | — | No | — | — | View |
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which professional services CRM software is ranked first on Inferse?
Zoho CRM is ranked #1 of 31 with a score of 7.4. Freshsales is second and The Agency CRM third.
How many of these have a free plan?
10 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, AspirePro has the lowest first paid tier we found: $0.56/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it. Paid placements never change a rank.