8x8 Contact Center vs Daily

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

Daily

7.3 #1 in Video Conferencing Software

About Daily
8x8 Contact CenterDaily
Free planYes
Free trialNo
Paid from$0.01/mo
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, Web
Free planYesYes
Max participants10,000 participants100,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
Inbound callingYes
Outbound dialerYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants100,000 participants
Real-time videoYes
Recorded videoYes
Mobile SDKsYes
Recording storageboth
Client platformsall

Listed together in Best Video Conferencing Software