8x8 Contact Center vs Galene

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

Galene

7.1 #6 in Video Conferencing Software

About Galene
8x8 Contact CenterGalene
Free planYes
Paid fromFree
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, Linux, self-hosted, Web, Windows
Free planYesYes
Max participants10,000 participants
Meeting recordingYeslocal
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extensionweb, windows, android, iOS, self-hosted server
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
Inbound callingYes
Outbound dialerYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
End-to-end encryptionNo
Self-hostingYes

Listed together in Best Video Conferencing SoftwareBest Secure Video Conferencing Software