8x8 Contact Center vs Spreed

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

Spreed

5.3 #30 in Video Conferencing Software

About Spreed
8x8 Contact CenterSpreed
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, iOS, Web
Free planYesYes
Max participants10,000 participants10,000 participants
Meeting recordingYesNo
Breakout roomsYes
Screen sharingYesYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extensionweb, ios, android, chrome_extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTubeONLYOFFICE, Nextcloud
Inbound callingYes
Outbound dialerYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants

Listed together in Best Video Conferencing Software