8x8 Contact Center vs Zoom Workplace
| 8x8 Contact Center | Zoom Workplace | |
|---|---|---|
| Platforms | Android, api, iOS, macOS, Web, Windows | Android, extension, iOS, Linux, macOS, Web, Windows |
| Free plan | Yes | Yes |
| Max participants | 10,000 participants | 300 participants |
| Meeting recording | Yes | Yes |
| Breakout rooms | Yes | Yes |
| Screen sharing | Yes | Yes |
| Supported platforms | web, Windows, macOS, iOS, Android, Chrome extension | web, windows, macos, linux, ios, android, chrome_extension, api |
| Key integrations | Google Calendar, Microsoft Office 365, YouTube | Microsoft, ServiceNow, Google, Oracle, Salesforce, Atlassian, Google Calendar, Zapier, Zendesk, Outlook |
| Inbound calling | Yes | |
| Outbound dialer | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Workforce management | Yes | |
| Paid from | 99 /mo | 15.99 /user/mo |
| Channels supported | SMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video | |
| Pricing model | payg | |
| Programmable voice | Yes | |
| Programmable messaging | Yes | |
| Programmable video | Yes | |
| SDK platforms | iOS, Android | |
| Phone number support | Yes | |
| Maximum participants | 10,000 participants | |
| Meeting duration limit | 1,800 minutes |
Listed together in Best Video Conferencing Software