Alemba Service Manager vs OpenText Service Management
| Alemba Service Manager | OpenText Service Management | |
|---|---|---|
| Platforms | Android, api, iOS, self-hosted, Web, Windows | Android, iOS, Web |
| Non-IT departments | Yes | Yes |
| Service catalog | Yes | Yes |
| Workflow automation | Yes | Yes |
| Employee portal | Yes | Yes |
| Knowledge base | Yes | Yes |
| Asset management | Yes | Yes |
| Deployment | both | both |
| Free plan | No | |
| Risk assessment | Yes | |
| Approval workflows | Yes | |
| Change calendar | Yes | |
| Emergency changes | Yes | |
| Change audit trail | Yes | |
| CMDB linking | Yes |
Listed together in Best IT SLA Management SoftwareBest IT Problem Management SoftwareBest Enterprise Service Management Software