Avaya Aura Contact Center vs Twilio Flex
| Avaya Aura Contact Center | Twilio Flex | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $1/mo | |
| Platforms | api, self-hosted, Web | |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Digital channel scope | voice_plus_digital | omnichannel |
| Free plan | No | |
| IVR builder | Yes | |
| Workforce management | No |
Listed together in Best Call Center Software