Avaya Aura Private Cloud vs Sangoma PBXact
| Avaya Aura Private Cloud | Sangoma PBXact | |
|---|---|---|
| Free plan | No | |
| Paid from | $1.66/mo | |
| Platforms | Android, api, iOS, macOS, Web, Windows | Android, api, iOS, macOS, self-hosted, Web, Windows |
| Free plan | No | |
| Included users | 20 users | |
| Business numbers | multiple | toll-free |
| Auto attendant | Yes | Yes |
| Call routing | custom | advanced |
| Voicemail transcription | Yes | Yes |
| Desktop and mobile apps | Yes | Yes |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Digital channel scope | omnichannel | omnichannel |
| Workforce management | Yes | |
| Paid from | 48 /user/mo | $129/user/mo |
| Demand forecasting | Yes | |
| Skills-based scheduling | Yes | |
| Intraday management | Yes | |
| Business calling | Yes | Yes |
| Team messaging | Yes | Yes |
| Video meetings | Yes | Yes |
| Call recording | Yes | Yes |
| Business SMS | Yes | |
| Meeting participant limit | 120 participants |
Listed together in Best Business Phone SystemsBest Call Center SoftwareBest Unified Communications Software