Avaya Experience Platform vs Dialpad Support
| Avaya Experience Platform | Dialpad Support | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $48/mo | $8,095/mo |
| Open source | No | No |
| Platforms | — | Android, api, extension, iOS, macOS, Web, Windows |
| Free plan | No | No |
| Paid from | $48/user/mo | $80/user/mo |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Digital channel scope | omnichannel | omnichannel |
| Workforce management | Yes | Yes |
| Recording retention | — | 45 days |
Both are listed in Best Call Center Software. On Inferse, Dialpad Support scores higher on our published basis.