BPAI vs Infobip Conversations
| BPAI | Infobip Conversations | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | ₹1,999/mo | — |
| Open source | No | No |
| Platforms | api, Web | Web |
| Free plan | No | No |
| Shared inbox | Yes | Yes |
| Conversation routing | manual | rules |
| Included agent seats | 3 agents | 30 agents |
| Conversation retention | 30 days | — |
| Team collaboration | Yes | Yes |
| WhatsApp templates | Yes | Yes |
Both are listed in Best WhatsApp Customer Service Software. On Inferse, BPAI scores higher on our published basis.