Bright Pattern Contact Center vs Exotel Contact Center
| Bright Pattern Contact Center | Exotel Contact Center | |
|---|---|---|
| Free plan | No | |
| Platforms | api, macOS, self-hosted, Web, Windows | Android, api, iOS, self-hosted, Web |
| IVR | Yes | Yes |
| Deployment | hybrid | cloud |
| Channel coverage | omnichannel | omnichannel |
| Outbound dialer | Yes | Yes |
| Call recording | Yes | Yes |
| Supervisor tools | Yes | Yes |
| Free plan | No | No |
Listed together in Best Contact Center Software