Casey the Help Agent vs Gladly
| Casey the Help Agent | Gladly | |
|---|---|---|
| Free plan | No | |
| Paid from | $2/mo | |
| Platforms | Android, iOS, Web | api, Web |
| Free plan | No | |
| Supported channels | voice, web, portals, SMS, WhatsApp | |
| Workflow actions | Yes | |
| Human handoff | Yes | |
| Voice support | Yes | |
| Multilingual support | Yes | |
| API access | Yes | |
| SLA management | Yes | |
| Shared inbox | Yes | |
| Help center | Yes | |
| Ticket automation | Yes |
Listed together in Best AI Customer Service Agents