Chronodesk vs FreeITSM

Chronodesk

5.3 #30 in IT SLA Management Software

About Chronodesk

FreeITSM

7.1 #9 in IT Knowledge Base Software

About FreeITSM
ChronodeskFreeITSM
Free planNoYes
Free trialYesNo
Paid from$15/moFree
Open sourceNoNo
PlatformsAndroid, iOS, Webapi, Linux, self-hosted, Web, Windows
Free planNoYes
Paid from15 /user/mo—
SLA scopeboth—
Escalation automationYes—
Business-hour calendarsYes—
Multi-level SLAsYes—
SLA reportingYes—
API accessYes—

Both are listed in Best IT SLA Management Software. On Inferse, FreeITSM scores higher on our published basis.