Convin vs QualityDesk

Convin

5.8 #11 in Call Center Speech Analytics Software

About Convin

QualityDesk

5.6 #7 in Call Center Quality Management Software

About QualityDesk
ConvinQualityDesk
Free planYesNo
Free trialYesNo
Paid fromFree—
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb
Free plan—Yes
Coaching workflows—Yes
AI-assisted scoring—Yes
Compliance reviews—Yes
Included agents—19 agents

Both are listed in Best Call Center Quality Management Software. On Inferse, Convin scores higher on our published basis.