Convin

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Convin is ranked #11 of 37 in call center speech analytics software on Inferse. It runs on Android, iOS, Web. There is a free plan. A free trial is offered.

Compared on call center speech analytics software

Call recording: Yesconvin.ai
Call transcription: Yesconvin.ai
Campaign tracking: Yesconvin.ai
Conversation intelligence: Yesconvin.ai

Facts

Product: Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations.convin.ai · 1 Oct 2026
Channels: The platform captures and analyzes customer interactions across voice, video, and email.convin.ai · 1 Oct 2026
Languages: Convin supports multilingual analysis and interpretation across 70+ languages.convin.ai · 1 Oct 2026
Deployment: Convin offers on-premises, client-cloud, and private-cloud deployment options.convin.ai · 1 Oct 2026
Real-time assistance: Real-Time Agent Assist provides live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts.convin.ai · 1 Oct 2026
Quality assurance: Automated Quality Assurance provides 100% automated conversation scoring across calls, chats, and email.convin.ai · 1 Oct 2026
Mobile app: Convin Mobile is available on both iOS and Android devices.convin.ai · 1 Oct 2026
Integrations: Convin lists integrations across CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories.convin.ai · 1 Oct 2026
Salesforce integration: The Salesforce integration provides two-way syncing of contact, account, and opportunity data and pushes recording links after meetings.convin.ai · 1 Oct 2026
Security certifications: Convin states that it is GDPR-ready, CCPA compliant, HIPAA compliant, SOC 2 Type II compliant, and ISO 27001 compliant.convin.ai · 1 Oct 2026
Data security: Convin encrypts customer data including call recordings, transcripts, and passwords, and uses SSL for access points.convin.ai · 1 Oct 2026
Free trial: Convin advertises a 15-day free trial with no credit card required and cancellation anytime.convin.ai · 1 Oct 2026
Support: Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM.convin.ai · 1 Oct 2026
Company history: Four IIT-Delhi graduates founded Convin in 2021.convin.ai · 1 Oct 2026