edesy Cloud Contact Center vs Twilio Flex
| edesy Cloud Contact Center | Twilio Flex | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | ₹1,499/mo | $1/mo |
| Platforms | api, self-hosted, Web | api, self-hosted, Web |
| Free plan | No | No |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Digital channel scope | omnichannel | omnichannel |
| Maximum agents | 10 agents | |
| Recording retention | 30 days | |
| Workforce management | No |
Listed together in Best Call Center Software