eGain SelfService+AI vs Whatfix
| eGain SelfService+AI | Whatfix | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | |
| Paid from | $20/mo | Free |
| Platforms | api, Web | Android, api, extension, iOS, macOS, self-hosted, Web, Windows |
| Free plan | No | No |
| Customer portal | Yes | |
| Embedded widget | Yes | |
| Guided workflows | Yes | |
| Knowledge sources | files | |
| Product tours | Yes | |
| Walkthroughs | Yes | |
| Onboarding checklists | Yes | |
| No-code builder | Yes | |
| Mobile app support | Yes | |
| Localization | Yes |
Listed together in Best Customer Self-Service Software