Feedbackly vs Hark
| Feedbackly | Hark | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | €16.58/mo | — |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Web |
| Free plan | No | No |
| Feedback sources | Email, SMS, QR code, web pop-ups, embedded surveys, Feedbackly Terminal; also in-app, Slack, social media, iPads and tablets | Support workflows and surveys; video, audio, screen recordings, images, and text submissions |
| Sentiment analysis | Yes | Yes |
| Closed-loop workflows | Yes | Yes |
| Response limit | 5,000 /mo | 5,000 /mo |
| API access | No | — |
| AI insight summaries | — | Yes |
Both are listed in Best Voice of Customer Software. On Inferse, Feedbackly scores higher on our published basis.