FreeITSM vs Hornbill Service Manager
| FreeITSM | Hornbill Service Manager | |
|---|---|---|
| Free plan | Yes | |
| Free trial | No | |
| Paid from | Free | |
| Platforms | api, Linux, self-hosted, Web, Windows | Web |
| Free plan | Yes | Yes |
| Risk assessment | Yes | |
| Approval workflows | Yes | |
| Change calendar | Yes | |
| Change audit trail | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | cloud |
Listed together in Best IT Knowledge Base SoftwareBest IT SLA Management SoftwareBest IT Change Management Software