FreeITSM vs Tessio

FreeITSM

7.1 #7 in IT Knowledge Base Software

About FreeITSM

Tessio

5.9 #16 in AI IT Service Desk Software

About Tessio
FreeITSMTessio
Free planYesYes
Free trialNo
Paid fromFreeFree
Platformsapi, Linux, self-hosted, Web, Windowsself-hosted, Web
Free planYesYes
Risk assessmentYes
Approval workflowsYes
Change calendarYes
Change audit trailYes
AI ticket triageYes
AI knowledge answersYes
Employee service portalYes
SLA managementYes
IT asset managementYes
Request channelsemail, portal

Listed together in Best AI IT Service Desk Software