Freshdesk vs Whatfix

Freshdesk

8.9 #2 in Help desk software

About Freshdesk

Whatfix

7.2 #3 in Customer Self-Service Software

About Whatfix
FreshdeskWhatfix
Free planYesYes
Free trialNoYes
Paid from$19/moFree
Open sourceNoNo
PlatformsapiAndroid, api, extension, iOS, macOS, self-hosted, Web, Windows
Free planNoNo
Paid from19 /mo—
Customer portalYes—

Both are listed in Best Customer Self-Service Software. On Inferse, Freshdesk scores higher on our published basis.