Front vs Text.com

Front

8.0 #3 in Email clients

About Front

Text.com

6.7 #9 in Social Media Customer Service Software

About Text.com
FrontText.com
Free planNoNo
Free trialNoYes
Paid from$25/mo$19/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, macOS, Web, Windows
Free planNoNo
Paid from25 /user/mo19 /user/mo
SLA managementYesYes
Supported social channels—Facebook Messenger, SMS, WhatsApp, website chat, email, social media
Comment moderation—Yes
Workflow automation—Yes
Customer profiles—Yes

Both are listed in Best Social Media Customer Service Software. On Inferse, Front scores higher on our published basis.