Gladly vs Udesk AI Agent
| Gladly | Udesk AI Agent | |
|---|---|---|
| Free plan | No | |
| Paid from | $63.75/mo | |
| Platforms | api, Web | Web |
| API access | Yes | Yes |
| SLA management | Yes | |
| Shared inbox | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Free plan | No | |
| Supported channels | Live chat, voice/phone, email, WhatsApp, WeChat, LINE, SMS, video chat, social and e-commerce channels | |
| Workflow actions | Yes | |
| Human handoff | Yes | |
| Voice support | Yes | |
| Multilingual support | Yes |
Listed together in Best AI Customer Service Agents