Gladly vs Zendesk AI Agents
| Gladly | Zendesk AI Agents | |
|---|---|---|
| Free plan | No | |
| Paid from | $4.58/mo | |
| Platforms | api, Web | Web |
| API access | Yes | Yes |
| SLA management | Yes | |
| Shared inbox | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Free plan | No | |
| Paid from | 19 /mo | |
| Supported channels | social, web, mobile, voice, email, messaging | |
| Workflow actions | Yes | |
| Human handoff | Yes | |
| Voice support | Yes | |
| Multilingual support | Yes | |
| Channels supported | social, web, mobile, voice, email, messaging |
Listed together in Best AI Customer Service AgentsBest AI Customer Service Software