HelpMaster vs SolarWinds Service Desk
| HelpMaster | SolarWinds Service Desk | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | A$25/mo | $39/mo |
| Open source | No | No |
| Platforms | api, self-hosted, Web, Windows | Android, api, iOS, Web |
| Free plan | No | No |
| SLA management | Yes | Yes |
| Knowledge base | Yes | Yes |
| Employee portal | Yes | Yes |
| Asset management | Yes | Yes |
| Single sign-on | Yes | Yes |
| Approval workflows | Yes | Yes |
| Mobile apps | — | Yes |
Both are listed in Best IT Help Desk Software. On Inferse, SolarWinds Service Desk scores higher on our published basis.