Helpy vs Hornbill Service Manager
| Helpy | Hornbill Service Manager | |
|---|---|---|
| Platforms | api | Web |
| Shared inbox | Yes | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Customer portal | Yes | |
| API access | Yes | |
| Free plan | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | cloud |
Listed together in Best IT Knowledge Base Software