Hornbill IT Asset Management vs ServiceNow Enterprise Service Management
Hornbill IT Asset Management
6.7 #67 in Workflow automation tools
About Hornbill IT Asset ManagementServiceNow Enterprise Service Management
5.2 #28 in Enterprise Service Management Software
About ServiceNow Enterprise Service Management| Hornbill IT Asset Management | ServiceNow Enterprise Service Management | |
|---|---|---|
| Platforms | Android, api, iOS, Web, Windows | Android, iOS, Web |
| Free plan | Yes | |
| Non-IT departments | Yes | Yes |
| Service catalog | Yes | Yes |
| Workflow automation | Yes | Yes |
| Employee portal | Yes | Yes |
| Knowledge base | Yes | Yes |
| Asset management | Yes | |
| Deployment | cloud | cloud |
| Service mapping | Yes | |
| Dependency mapping | Yes | |
| Discovery imports | Yes | |
| Ownership tracking | Yes | |
| Deployment options | cloud | |
| Case intake options | omnichannel | |
| SLA tracking | Yes | |
| HR knowledge base | Yes | |
| Request catalog | Yes | |
| HRIS synchronization | Yes | |
| Software license tracking | Yes | |
| Contract tracking | Yes | |
| Employee self-service | Yes |
Listed together in Best Enterprise Service Management Software