InvGate Service Desk vs Kapture Self-Serve

InvGate Service Desk

6.7 #30 in IT Knowledge Base Software

About InvGate Service Desk

Kapture Self-Serve

4.9 #43 in Customer Self-Service Software

About Kapture Self-Serve
InvGate Service DeskKapture Self-Serve
Free planNo
Free trialYes
Paid from$41.67/mo
Platformsapi, Linux, self-hosted, Web, WindowsWeb
Free planNoNo
SLA managementYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYes
Mobile appsYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Guided workflowsYes
Automated resolutionYes

Listed together in Best Customer Self-Service Software