InvGate Service Desk

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Output—per 1M tokens

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About

InvGate Service Desk is ranked #21 of 60 in IT knowledge base software on Inferse. It runs on API, Linux, Self-hosted, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $41.67/mo.

Compared on IT knowledge base software

Free plan: Noinvgate.com
SLA management: Yesinvgate.com
IT asset management: Yesinvgate.com

Facts

Service scope: InvGate Service Management is a system of execution that orchestrates end-to-end service processes and supports service delivery from IT to Facilities.invgate.com · 1 Oct 2026
Core features: The product includes ticket management, self-service, workflows, analytics, knowledge management, change and problem management, automation, SLAs, gamification, multi-department support and a product catalog.invgate.com · 1 Oct 2026
AI Hub: AI Hub provides AI-powered ticket summaries, virtual service agent support, knowledge article generation, routing and suggested answers.invgate.com · 1 Oct 2026
Workflow automation: A visual no-code workflow builder supports forms, approvals, conditions, parallel flows, reusable components and external actions.invgate.com · 1 Oct 2026
Integrations: InvGate connects through REST API and native integrations including Microsoft Teams, Microsoft Intune, Azure AD/Active Directory, Office 365 and FileWave.invgate.com · 1 Oct 2026
Security certifications: InvGate states that it is certified under ISO 27001:2022 and completes SOC 2 Type II audits, and lists ISO 9001, GDPR compliance and PeopleCert ITIL v4 practices.invgate.com · 1 Oct 2026
Security testing: InvGate regularly conducts independent penetration testing and continuous vulnerability management, prioritizing and remediating identified issues.invgate.com · 1 Oct 2026
Deployment: InvGate Service Management is offered through SaaS and on-premise delivery models.invgate.com · 1 Oct 2026
Support: InvGate provides implementation support, ongoing training, personalized support and 24/7 assistance.invgate.com · 1 Oct 2026
Trial: InvGate offers a 30-day free trial without requiring a credit card.invgate.com · 1 Oct 2026
Trial installers: Trial resources include a virtual-machine OVA, a 64-bit Windows installer, and scripts for CentOS and Ubuntu.invgate.com · 1 Oct 2026
Customer reach: InvGate says its solutions support organizations in more than 70 countries and are used across industries including banking, aerospace, healthcare and retail.invgate.com · 1 Oct 2026

Company

Headquarters: Claymont, Delaware, USA; Buenos Aires, Argentina; Mexico City, Mexico; Barcelona, Spaininvgate.com · 28 Sept 2026
Founded: 2009invgate.com · 4 Oct 2026