InvGate Service Desk vs Track-It!

InvGate Service Desk

6.7 #28 in IT Knowledge Base Software

About InvGate Service Desk

Track-It!

4.9 #48 in IT Help Desk Software

About Track-It!
InvGate Service DeskTrack-It!
Free planNoNo
Free trialYesYes
Paid from$41.67/mo—
Open sourceNoNo
Platformsapi, Linux, self-hosted, Web, WindowsAndroid, api, iOS, self-hosted, Web, Windows
Free planNoNo
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYes—
Approval workflowsYesYes
Mobile appsYesYes

Both are listed in Best IT Help Desk Software, Best IT Change Management Software. On Inferse, InvGate Service Desk scores higher on our published basis.