iTop vs Serviceaide ITSM

iTop

7.2 #4 in IT SLA Management Software

About iTop

Serviceaide ITSM

7.3 #28 in IT Asset Management Software

About Serviceaide ITSM
iTopServiceaide ITSM
Free planYesNo
Free trialNoNo
Paid fromFree—
Open sourceNoNo
Platformsapi, Linux, self-hosted, Web, Windowsapi, self-hosted, Web, Windows
Free planYesNo
SLA managementYes—
Knowledge baseYes—
Employee portalYes—
Asset managementYes—
Single sign-onYes—
Approval workflowsYes—
Mobile appsNo—

Both are listed in Best IT Help Desk Software, Best CMDB Software. On Inferse, Serviceaide ITSM scores higher on our published basis.