iTop vs ServiceNow ITSM

iTop

7.2 #4 in IT SLA Management Software

About iTop

ServiceNow ITSM

5.0 #47 in IT Help Desk Software

About ServiceNow ITSM
iTopServiceNow ITSM
Free planYes
Paid fromFree
Platformsapi, Linux, self-hosted, Web, WindowsAndroid, iOS, Web
Free planYesNo
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Approval workflowsYes
Mobile appsNo
On-call schedulingYes
Escalation policiesYes
Status pagenone
Post-incident reviewsYes
Stakeholder updatesYes

Listed together in Best IT Help Desk SoftwareBest IT Change Management Software