iTop vs OTOBO

iTop

7.2 #4 in IT Knowledge Base Software

About iTop

OTOBO

5.2 #32 in IT Help Desk Software

About OTOBO
iTopOTOBO
Free planYesNo
Free trialNoNo
Paid fromFree€325/mo
Open sourceNoNo
Platformsapi, Linux, macOS, self-hosted, Web, Windowsapi, Linux, self-hosted, Web
Free planYesYes
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYesYes
Approval workflowsYesYes

Both are listed in Best IT Help Desk Software, Best IT Change Management Software. On Inferse, iTop scores higher on our published basis.