JustCall Speech Analytics vs Uniphore U-Assist

JustCall Speech Analytics

5.2 #27 in Call Center Speech Analytics Software

About JustCall Speech Analytics

Uniphore U-Assist

5.4 #19 in Call Center Speech Analytics Software

About Uniphore U-Assist
JustCall Speech AnalyticsUniphore U-Assist
Free planNoNo
Free trialNoNo
Paid from$29/mo—
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb
Free planNo—
Paid from29 /user/mo—
Live call analysisYes—
Sentiment analysisYesYes
Compliance monitoringYes—
Automatic topic detectionYes—
Agent coaching toolsYes—

Both are listed in Best Call Center Speech Analytics Software. On Inferse, Uniphore U-Assist scores higher on our published basis.