Kayako vs ThePlatform Channel
| Kayako | ThePlatform Channel | |
|---|---|---|
| Free plan | No | |
| Paid from | SGD 8/mo | |
| Platforms | Android, api, iOS, Web | iOS, Web |
| SLA management | Yes | |
| Shared inbox | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| API access | Yes | |
| Free plan | No | |
| Supported social channels | Instagram, Messenger | |
| Workflow automation | Yes | |
| Customer profiles | Yes |
Listed together in Best Social Media Customer Service Software