Lucidya vs Mediatrends
| Lucidya | Mediatrends | |
|---|---|---|
| Free plan | No | |
| Paid from | $125/mo | |
| Platforms | api, Web | Web |
| Free plan | No | No |
| Journey mapping | Yes | |
| Feedback channels | omnichannel | |
| Text analytics | Yes | |
| Closed-loop actions | Yes | |
| Experience programs | customer | |
| Social network coverage | Facebook, Instagram, Telegram, TikTok, YouTube | |
| Web monitoring | Yes | |
| Sentiment analysis | Yes | |
| Historical data | 3 months | |
| Tracked query limit | 2 queries | |
| News monitoring | Yes | |
| Alert channels | WhatsApp, Telegram, email |
Listed together in Best Social Media Listening Software