Lucidya
APIyesOSS—FREE—DOCS4/5
LU7.4#6 of 85
outWeb—Windows—Mac—Linux—Android—iOS
Ranked in Social Media Listening Software ·No free plan on record· paid from $125/mo
About
Lucidya is ranked #6 of 85 in social media listening software on Inferse, made by Lucidya (Riyadh, Saudi Arabia). It runs on API, Web. There is no free plan. Paid plans start at $125/mo.
Compared on social media listening software
- Free plan
- Nolucidya.com
- Journey mapping
- Yeslucidya.com
- Feedback channels
- omnichannellucidya.com
- Text analytics
- Yeslucidya.com
- Closed-loop actions
- Yeslucidya.com
- Experience programs
- customerlucidya.com
Facts
- Product
- Lucidya describes its platform as an AI-native customer experience management suite for customer engagement and resolution.lucidya.com · 29 Sept 2026
- OmniServe
- OmniServe brings customer interactions into a single inbox and includes ticketing, workflows, social publishing, and agent performance tools.lucidya.com · 29 Sept 2026
- Social listening
- Social Listening monitors accounts and keywords and analyzes sentiment across social channels in real time.lucidya.com · 29 Sept 2026
- Arabic analysis
- Lucidya states its Arabic sentiment analysis is 92% accurate across 15 dialects.lucidya.com · 29 Sept 2026
- AI Agent
- Lucidya’s AI Agent handles routine customer queries in multilingual, culturally nuanced conversations and can escalate complex issues to people.lucidya.com · 29 Sept 2026
- Integrations
- OmniServe says it connects to 30+ platforms across social media, messaging, reviews, and other channels.lucidya.com · 29 Sept 2026
- APIs
- Lucidya documents APIs for Social Listening data extraction, real-time alert webhooks, and access to its AI models for sentiment analysis, dialect recognition, and attribute identification.lucidya.com · 29 Sept 2026
- Security
- The OmniServe pricing page says all plans include encrypted data transmission and storage; Enterprise includes a Security & Compliance Pack listing SOC 2, ISO certifications, PDPL, and SDAIA compliance.lucidya.com · 29 Sept 2026
- Access controls
- The pricing page says SSO is included in both listed tiers and notes full role-based access controls with custom roles and granular permissions are not yet available.lucidya.com · 29 Sept 2026
- Support
- Growth includes knowledge base, community, digital onboarding, chat support, and virtual onboarding; Enterprise includes a dedicated customer success manager and email/phone support.lucidya.com · 29 Sept 2026
- Target customers
- Lucidya says it serves large enterprise and government clients worldwide, with 120+ such clients.lucidya.com · 29 Sept 2026
- Company
- Lucidya says it was founded in Jeddah, Saudi Arabia, in 2016.lucidya.com · 29 Sept 2026
Company
- Founded
- 2016lucidya.com · 28 Sept 2026
- Headquarters
- Riyadh, Saudi Arabialucidya.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- lucidya.com· checked 29 Sept 2026
- lucidya.com/pricing/omniserve· checked 29 Sept 2026
- lucidya.com/our-company/our-story· checked 29 Sept 2026
- lucidya.com/help/get-started-with-api· checked 29 Sept 2026
- global.lucidya.com/pricing/omniserve· checked 20 Sept 2026