Matrix42 Enterprise Service Management vs Zoho Desk
Matrix42 Enterprise Service Management
4.8 #61 in IT Knowledge Base Software
About Matrix42 Enterprise Service Management| Matrix42 Enterprise Service Management | Zoho Desk | |
|---|---|---|
| Free plan | Yes | |
| Paid from | ₹420/mo | |
| Platforms | Android, iOS, Web | api |
| Free plan | No | Yes |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| Customer portal | Yes | |
| Shared inbox | Yes | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| API access | Yes | |
| Included agent seats | 3 |
Listed together in Best IT Knowledge Base Software