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Matrix42 IT Service Management vs SimpleOne ITSM

Matrix42 IT Service Management

5.0 #48 in IT SLA Management Software

About Matrix42 IT Service Management

SimpleOne ITSM

6.7 #17 in IT SLA Management Software

About SimpleOne ITSM
Matrix42 IT Service ManagementSimpleOne ITSM
PlatformsWebapi, Web
Free planNo
SLA scopeboth
Escalation automationYes
Business-hour calendarsYes
Multi-level SLAsYes
SLA reportingYesYes
API accessYesYes

Listed together in Best IT SLA Management Software