Muni-Link vs Zero Friction
| Muni-Link | Zero Friction | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | Web |
| Utility types | water, sewer, stormwater, refuse/trash, and other municipal services | district heating, communal heating, cooling |
| Billing model | mixed | mixed |
| Rate management | Yes | Yes |
| Meter data import | Yes | Yes |
| Payment processing | Yes | Yes |
| Autopay | Yes | Yes |
| Customer account portal | Yes | Yes |
| Free plan | — | No |
Both are listed in Best Utility Billing Software. On Inferse, Muni-Link scores higher on our published basis.